The governor of Caixa Segurança bank, João Silva, announced, this Tuesday (12/03), a massive update to the online customer data protection protocol.
The measure aims to reinforce the security of personal information maintained on the financial institution's digital platform, at a time when the number of cyberattacks targeting financial entities has increased dramatically.
According to the executive, the new architecture includes double biometric authentication, AES-256 encryption for all transactions and a real-time anomaly detection system.
The implementation is expected to be completed by April 15th on Caixa Segurança's main website and mobile applications.
Customers who have already used traditional login methods will have to re-register biometrically during the transition period.
Caixa Segurança guarantees that no transaction will be interrupted nor any sensitive data will be corrupted during the migration process.
According to João Silva, “data protection is a permanent commitment and the institution invests billions of euros in this sector annually”.
The initiative is part of a broader policy launched by the bank aimed at modernizing digital infrastructures and complying with European rules on the protection of personal data.
An independent external audit was hired to validate the new system before its official launch, scheduled for March 20th.
The bank's supervisory board will monitor the entire journey, according to sources close to management.
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